WAWIO Premium Support
service catalog
Ongoing Maintenance & Expert Guidance
Routine updates, performance checks, and best-practice recommendations—plus priority access to Wawio experts whenever questions come up.
Configuration & Setup
Need help adjusting settings, enabling features, or preparing a new location or device? We handle system configurations so everything works exactly how you need it to.
Hardware & Device Support
Printers, terminals, kiosks, and other connected devices—we help configure, test, and resolve hardware-related issues to keep your front counter running smoothly.
Integrations & Third-Party Services
Online ordering, delivery platforms, accounting tools, and more. We ensure your integrations stay connected, synced, and functioning properly.
System Troubleshooting
Unexpected issues happen. From POS errors to payment interruptions, our experts quickly identify the problem and get your systems back online with minimal downtime.
Website & Online Ordering Assistance
From syncing menus to resolving ordering issues and ensuring your website works seamlessly with your systems, we help keep your online presence reliable and conversion-ready.
Why Restaurants Choose Wawio
Premium Support
Maintenance
Hardware Support
Troubleshooting
Configuration
Integrations
Online Order & Web
Peace of Mind
Confidence knowing help is ready when you need it.
Priority Issue Resolution
Your requests are fast-tracked to experienced specialists.
Experienced Specialists
Work directly with experts who understand restaurant tech.
Confidence During Peak Hours
Get support when your restaurant is busiest.
Exclusive After-Sale Service
Choosing the right products and services means considering the quality of after-sales support. At WAWIO, our dedicated multilingual technical support team is here to resolve issues swiftly and efficiently, ensuring you receive the assistance you need whenever you need it.
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Setup Tutorials: Receive thorough, step-by-step instructions designed to guide you through the setup process, ensuring you get started efficiently and effectively.
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Implementation Assistance: Benefit from our expert support in integrating and implementing our solutions, tailored to your specific needs, for a smooth and successful transition.
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We are here to provide you with the tools and knowledge needed to maximize your use of our services.
